Effective Date: April 2025

Thank you for visiting and shopping at HobbyShopApp. We are committed to providing reliable and timely delivery for all your orders. Below is our complete shipping policy to help you understand how we handle orders and deliveries.

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1. Shipping Locations

We ship to most countries worldwide. However, shipping availability may vary depending on your location and the product selected.

> Note: We do not ship to P.O. Boxes or military addresses (APO/FPO) in some cases.

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2. Processing Time

Orders are typically processed within 1–5 business days from the time they are placed.
Processing time may vary due to product availability, order volume, or holiday periods.

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3. Estimated Delivery Time

🚚 Important: All orders are processed and shipped from our international warehouses and fulfillment centers.
Due to global logistics and customs processing, delivery may take up to 39 business days in rare cases.

Estimated shipping times:

• USA & Canada: 7–20 business days

• Europe: 10–25 business days

• Australia & New Zealand: 10–25 business days

• Asia: 7–20 business days

• Rest of the World: 15–30 business days

Delivery times are estimated and not guaranteed. Delays may occur due to customs inspections, local holidays, or high-volume shipping periods.

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4. Shipping Rates

Shipping costs are calculated at checkout based on your location, the product weight, and the shipping method selected.

Some products may include free shipping, which will be clearly indicated on the product page.

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5. Order Tracking

Once your order is shipped, you will receive an email with a tracking number and a link to track your package online.

If you do not receive a tracking number within 7 business days, please contact our support team.

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6. Customs, Duties & Taxes

HobbyShopApp is not responsible for any customs fees, import duties, or taxes imposed by your local government.
These charges are the responsibility of the customer and may vary depending on your country.

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7. Wrong or Incomplete Address

Please make sure your shipping address is complete and correct.
We are not responsible for packages returned or lost due to incorrect address details.

If the order is returned to us, we may charge a reshipping fee.

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8. Lost or Delayed Orders

In rare cases where your order is significantly delayed (over 40 business days), please contact us. We will investigate the issue and offer a solution (replacement, refund, or store credit).

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9. Multiple Shipments

If your order contains multiple items, they may arrive in separate packages and at different times. This is due to items being shipped directly from different suppliers or warehouses.

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10. Contact Us

If you have any questions about your order or shipping information, feel free to reach out:
Email: Hobbyshopapp@gmail.com

Email: support@hobbyshopapp.com